Complimentary standard shipping is included on all orders. Smaller items typically ship by parcel carrier, while larger furniture, oversized pieces, and heavy natural stone items may ship by freight.
For freight deliveries, the carrier will contact you directly using the phone number provided with your order to arrange a delivery appointment. Standard freight service typically delivers your order to the curb, driveway, garage, or first dry area accessible to the carrier, depending on the carrier and delivery location. Standard freight delivery does not include placement inside your home, unpacking, assembly, or removal of packaging unless specifically stated.
Some products may offer upgraded delivery services, such as threshold, room-of-choice, or white-glove delivery. When an upgrade is available, the available service options and any additional charges will be shown at checkout.
Please make sure the phone number provided with your order is accurate and that someone is available to receive and inspect the shipment at the scheduled delivery time.